This course focuses on customer approach techniques in external theft situations. The course is designed for the associate who has a working knowledge and understanding of the loss prevention process of apprehension and/or recovery.
COURSE TOPICS INCLUDE:
The Five Steps
Entering A Department
Selecting Merchandise
Concealing Merchandise
Continuous Observation
Exiting Without Payment
Making The Approach
The Physical Approach
What To Say During an Apprehension
Special Circumstances
Fitting Room policy
Accomplice Cases
Ticket Switching
Non-Recovery Incidents
1999-2008 Enabl-u Technologies, 1 Fairchild Court, Suite 210, Plainview, NY 11803
1999-2008 Enabl-u Technologies, 1 Fairchild Court, Suite 210, Plainview, NY 11803