LOSS PREVENTION
LOSS PREVENTION - COMPREHENSIVE: This course introduces the student to the world of loss prevention. The course is designed for the retail store associate or new loss prevention agent who may be less familiar with general loss prevention terms and concepts. Subject matter includes a broad overview of both external and internal theft situations illustrated by video example. The student is introduced to common terminology and practices and educated on proper response and approach.
Length: 4 Hours

LOSS PREVENTION - ADVANCED: This course focuses on customer approach techniques in external theft situations. The course is designed for the associate who has a working knowledge and understanding of the loss prevention process of apprehension and/or recovery.
Length: 1 Hour

SENSITIVITY TRAINING FOR LOSS PREVENTION: In today's multi-cultural society, a need exists for a heightened awareness and sensitivity to cultural perception and bias. Recognizing the issues increases the ability to adapt ones approach to promote and ensure consistency in professionalism and respect regardless of circumstances. This course is designed to increase Loss Prevention's self-awareness and skill development in maintaining respect in human relations.
Length: 1.5 Hours

USE OF FORCE: This program presents industry best practices using video scenarios that assist the loss prevention associate in determining how to apply use of force principles in detainment situations in order to gain and maintain control. The proper application of these principles will have a significant impact in achieving a more favorable perception of the loss prevention professional, and the company, while also ensuring a safe and effective apprehension.
Length: 2 Hours View Details

LOSS PREVENTION ORIENTATION: This course is designed as an introduction to Loss Prevention. This course will include the guiding principles as well as standards and expectations for Loss Prevention personnel. The course is designed for new hires to the Loss Prevention Department.
Length: 1 Hour

LOSS PREVENTION FOR MANAGEMENT: This course is designed for the retail manager who may be less familiar with general loss prevention terms and concepts. Subject matter includes a broad overview of internal theft situations illustrated by video example. The student is introduced to common terminology and principles.
Length: 2 Hours

USE OF HANDCUFFS: This program is directed at the Retail Loss Prevention Associate and applies basic handcuffing skills to detainment situations.
Length: 1 Hour

SECURITY GUARD EXPECTATIONS AND PATROL PROCEDURES: The focus of this training is to provide an overview of the basic expectations a company has for the role of a Security Officer and to review the fundamental guidelines and patrol procedures you will follow as part of your daily routine. This program is designed to deliver a consistent message to ensure that everyone in your position is provided with the same understanding of what is expected.
Length: 1.5 Hours

SHORTAGE AWARENESS TRAINING: This program is designed to heighten your awareness to the various factors that cause shortage. By making you aware of the problems you can do your part to become part of the solution and help keep shortage to a minimum.
Length: 1 Hour

PHYSICAL SECURITY: This course is designed to demonstrate the role of loss prevention in general store operation and in regards to emergency procedures. The course focuses on the physical security of the building and the company assets on a daily basis.
Length: 1.5 Hours

EAS PROCEDURES: This course is designed to explain and demonstrate the proper procedures in responding to and tracking EAS system activation alarms. The course includes an overview of the components of an EAS system, expectations for the proper use and maintenance of both the system and the data generated by the system.
Length: 1 Hour
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