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PROVIDING EXCELLENT CUSTOMER SERVICE: When Virgin Megastores needed assistance in enhancing the "customer experience", they joint venture to design and produce an interactive lesson plan to energize its front line associates. Highlight the elements of A Positive Shopping Experience in a customer application developed just for your company. |
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Length: 45 min
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VERIFONE TRAINING: Verifone, a service provided by The Return Exchange, provides tracking of customer returns and exchange activity through the use of the high-tech secure devices that are found in retail stores. The Verifone program is designed to assist retail associates with a company's return policy and reduce the number of customer disagreements. The Return Exchange is aligned with and in compliance with the Fair Credit Reporting Act. |
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Length: 25 min
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